Viagogo
Secure ticket resale marketplace for sold-out matches.
Viagogo is a global secondary ticket marketplace where fans can buy and resell tickets for sold-out events, including football matches and concerts. It operates as a platform connecting buyers and sellers, with a buyer guarantee that promises valid ticket delivery. Ticket prices are set by individual sellers, which often results in premiums above face value, especially for high-demand fixtures. The platform aims to provide a secure environment for ticket transactions on a global scale.
How to Use
- 1. Search for your desired event or football match on the Viagogo website or app. 2. Browse available tickets listed by sellers, comparing prices and seat details. 3. Select your preferred ticket(s) and proceed to checkout. 4. Complete your purchase by providing payment and delivery information. 5. For sellers: List your tickets for sale by creating an account, providing ticket details, and setting your price. 6. Manage your orders and tickets through your account dashboard. For digital tickets, delivery is often electronic via email or the app.
Key Features
- Secondary ticket marketplace
- Buyer guarantee for ticket validity and delivery
- Global event coverage for sports, concerts, and more
- Seller-set pricing model
- Secure ticket delivery system
- Mobile ticket transfer capabilities
Use Cases
- Purchasing tickets for sold-out sports matches like football games.
- Reselling tickets you can no longer use for events.
- Finding last-minute tickets to concerts or live performances.
- Comparing prices for high-demand events from multiple sellers.
- Buying or selling tickets for events in different countries.
FAQ
Is Viagogo a legitimate and safe platform to buy tickets?
Viagogo is a legitimate global marketplace for ticket resale. It offers a 'buyer guarantee' designed to protect purchasers by ensuring valid ticket delivery or offering a refund or replacement if issues arise. However, as a secondary market where prices are set by sellers, tickets can be significantly above face value. Users should be aware that, like any resale platform, there is a risk of seller issues, and experiences can vary. It is always recommended to read seller reviews, understand the guarantee terms, and keep all communication and receipts.
How does the buyer guarantee work?
Viagogo's buyer guarantee is a policy intended to protect customers. It generally promises that if your tickets are not delivered in time for the event, are invalid, or do not match the description provided at the time of purchase, Viagogo will work to resolve the issue. This may involve finding comparable or better replacement tickets, or providing a refund. The specific terms and conditions of the guarantee are detailed on their website, and customers should review them thoroughly to understand the coverage and process for filing a claim.
Why are tickets on Viagogo often more expensive than the original price?
Tickets on Viagogo are typically sold by individual sellers or professional resellers, not directly by the event organizers. This is a secondary market where pricing is driven by supply and demand. For popular, sold-out events, sellers often set prices at a premium above the original face value. The final price includes the seller's markup and may also include service fees charged by Viagogo. Prices are dynamic and can fluctuate based on event popularity, timing, and seat location.
Featured AI Tools
Pricing Plan
Access to browse and purchase tickets on the marketplace. Sellers can list tickets for free but are charged a commission fee upon a successful sale. Buyers pay the ticket price set by the seller plus applicable service and delivery fees.
AI Alternatives
FootballTicketNet
A global secondary ticket marketplace for football, connecting fans with tickets for sold-out matches worldwide.
StubHub UK
A global ticket marketplace for buying and selling football match tickets, backed by the FanProtect guarantee.
LiveFootballTickets
A leading secondary marketplace for resale football tickets, connecting fans worldwide with guaranteed access to major matches.
SeatPick
A ticket comparison engine that aggregates listings from over 50 trusted resale platforms, letting fans compare football ticket prices for the same match in one place.
